Foundations of Case Management (Day 1)

This training focuses on the critical case management areas supported by evidence-based best practices. Focus areas include client engagement, building the transition from homelessness to being housed, harm reduction, wellness & recovery, identifying burn-out, and, most importantly, practicing self-care—this two-and-a-half-day training.

Day 1: January 10th 9am-5pm

Day 2: January 11th 5th 9am-5pm

Day 3: January 12th 9am-12pm

 

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Landlord Engagement (Tenants) Training

This training will review the eviction laws and special circumstances, effective landlord engagement, and how the landlord engagement team can support you.

 

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Boot Camp: The Video Tours

This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This in-person training will show each shelter’s virtual video tours.

 

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Human Trafficking Awareness Training

The Human Trafficking Awareness Training (HTAT) program provides students an in-depth understanding of current indicators that law enforcement and the private sector may observe in industries known for human trafficking. An overview of Federal statutes and applicable state law related to trafficking is referenced. The training is classroom oriented with case studies, videos, and student centered learning activities to enhance the learning experience.

 

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Harm Reduction

This training overviews Harm Reduction, the fundamental principles, and best practices. The trainer will discuss how to administer Narcan and how to use Narcan to reverse an opiate overdose.

 

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SPDAT

The Service Prioritization Decision Assistance Tool (SPDAT) was developed as an assessment tool to help prioritize which clients should receive what type of housing assistance intervention and assist in determining the intensity of case management services.

 

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Diversion 2.0

Diversion 2.0 training will thoroughly discuss diversion conversation and data entry, emphasizing creating connections, active, empathetic listening, strengths, support exploration, and linkage to services and community resources.

 

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Diversion 1.0

This course will help you understand the basics of Diversion: what it is, when to use it, why it is essential, and review the nine steps to effective diversion.

 

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Supportive Services

This training is developed to provide case managers with community-based supportive services, tips, toolkits, and other resources on various topics to which they can refer for supplementary guidance and information.

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Client Engagement

Client engagement is a healthy connection that motivates the client, promoting a positive outcome. Engagement generally refers to creating deep relationships with clients that drive decisions, interaction, and participation over time.
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