Boot Camp: The Video Tours
This training is primarily for those new to homeless services and gives an overview of what the Continuum of Care is, how systems work, best practices in case management, frameworks in which we practice, and other helpful information.
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De-Escalation Training
If you often encounter clients who have experienced trauma and need practical tools to de-escalate the client verbally, then this training is for you. This de-escalation training will provide short-term interventions to help you manage stressful situations more healthily for your client and your organization.
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Harm Reduction
This training is an overview of Harm Reduction, the fundamental principles, and best practices. The trainer will discuss how to administer Narcan and how to use Narcan to reverse an opiate overdose.
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SPDAT Training
The Service Prioritization Decision Assistance Tool (SPDAT) was developed as an assessment tool to help prioritize which clients should receive what type of housing assistance intervention, and assist in determining the intensity of case management services.
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Diversion 1.0
Diversion is a client-driven approach; its goal is to help the person or household find safe alternative housing immediately rather than entering a shelter or experiencing unsheltered homelessness.
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Boot Camp LIVE!
This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This is an in-person training with a walking tour of the shelters on Lancaster.
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Question, Persuade, Refer (QPR)
To save lives and reduce suicidal behaviors by providing innovative, practical, proven suicide prevention training. We believe that quality education empowers all people, regardless of their background, to make a positive difference in the life of someone they know. QPR stands for Question, Persuade, and Refer — the 3 simple steps anyone can learn.
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Burnout & Secondary Trauma
In this training, you will define and understand Burnout and Secondary Traumatic Stress. Through this training, you will learn ways to self-identify burnout and secondary traumatic stress symptoms and preventive strategies to lessen personal and professional stressors.
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Housing Assessment Tool
The Housing Assessment Tool (HAT) training will cover why the CoC decided to move away from the VI-SPDATv2, why it is an effective tool, best practices for usage, and provide an opportunity for attendees to conduct mock assessments with support from the trainer.
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Chronicity Training
This training is for shelter workers, outreach workers, and housing case managers and covers how to document homelessness to prove chronicity. We cover third party letters, self-affidavits, verification of disability, and the Chronic List Cohort.
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