CAS/Warehouse Best Practices
The training will cover CAS workflow from match creation to housed, this includes case managers responsibilities when interacting with housing matches. Additionally, best practices when using the Warehouse will be covered including linking the importance of Warehouse and ETO as they relate to housing matches in CAS.
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Coordinated Entry 101
This is an overview of Coordinated Entry from start to finish. We will cover how coordinated entry works, the systems we use to make it work and the best practices/philosophies that drive our Coordinated Entry process. This is not a deep dive in to one particular aspect of Coordinated Entry, rather a comprehensive overview.
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Client Engagement
Client engagement is a healthy connection that motivates the client, promoting a positive outcome. Engagement generally refers to creating deep relationships with clients that drive decisions, interaction, and participation over time.
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De-Escalation Training
If you often encounter clients who have experienced trauma and need practical tools to de-escalate the client verbally, then this training is for you. This de-escalation training will provide short-term interventions to help you manage stressful situations more healthily for your client and your organization.
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Diversion 2.0
Diversion is a client-driven approach; its goal is to help the person or household find safe alternative housing immediately rather than entering a shelter or experiencing unsheltered homelessness.
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Foundations of Case Management (Day 3)
This training focuses on the critical case management areas supported by evidence-based best practices. Focus areas include client engagement, building the transition from homelessness to being housed, harm reduction, wellness & recovery, identifying burn-out, and, most importantly, practicing self-care—this two-and-a-half-day training.
Day 1: October 4th 9am-5pm
Day 2: October 5th 9am-5pm
Day 3: October 6th 9am-12pm
(Link to register in Day 1 description)
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Foundations of Case Management (Day 2)
This training focuses on the critical case management areas supported by evidence-based best practices. Focus areas include client engagement, building the transition from homelessness to being housed, harm reduction, wellness & recovery, identifying burn-out, and, most importantly, practicing self-care—this two-and-a-half-day training.
Day 1: October 4th 9am-5pm
Day 2: October 5th 9am-5pm
Day 3: October 6th 9am-12pm
(Link to register in Day 1 description)
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Foundations of Case Management (Day 1)
This training focuses on the critical case management areas supported by evidence-based best practices. Focus areas include client engagement, building the transition from homelessness to being housed, harm reduction, wellness & recovery, identifying burn-out, and, most importantly, practicing self-care—this two-and-a-half-day training.
Day 1: October 4th 9am-5pm
Day 2: October 5th 9am-5pm
Day 3: October 6th 9am-12pm
Register Now!
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Boot Camp LIVE!
This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This is an in-person training with a walking tour of the shelters on Lancaster.
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Boot Camp: The Video Tours
This training is primarily for those new to homeless services and gives an overview of what the Continuum of Care is, how systems work, best practices in case management, frameworks in which we practice, and other helpful information.
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