This training focuses on the key areas of case management which are supported by evidence-based best practices. Focus areas include client engagement, building the transition from homelessness to being housed, harm reduction, wellness & and recovery, identifying burn-out, and, most importantly, practicing self-care. These three training, you must attend all three days.
Day 1: May 8th 9am-5pm
Day 2: May 9th 9am-5pm
Day 3: May 10th 9am-5pm
This training is primarily for those new to homeless services. It gives an overview of the Continuum of Care, how systems work, best practices in case management, frameworks we practice, and other helpful information. This is an in-person training with a walking tour of the shelters in Lancaster
This training will review the eviction laws, exceptional circumstances, effective landlord engagement, and how the landlord engagement team can support you.
This training is for shelter workers, outreach workers, and housing case managers and covers how to document homelessness to prove chronicity. We cover third-party letters, self-affidavits, verification of disability, and the Chronic List Cohort.
If you often encounter clients who have experienced trauma and need practical tools to de-escalate the client verbally, then this training is for you. This de-escalation training will provide short-term interventions to help you manage stressful situations more healthily for your client and your organization.
The Housing Assessment Tool (HAT) training will cover why the CoC moved away from the VI-SPDATv2, why it is an effective tool, and best practices for usage and provide an opportunity for attendees to conduct mock assessments with support from the trainer.
The training will cover CAS workflow from match creation to housing; this includes case managers’ responsibilities when interacting with housing matches. Additionally, best practices when using the Warehouse will be covered, including linking the importance of the Warehouse and ETO as they relate to housing matches in CAS.
This is an overview of Coordinated Entry from start to finish. We will cover how coordinated entry works, the systems we use to make it work, and the best practices/philosophies that drive our Coordinated Entry process. This is not a deep dive into one aspect of Coordinated Entry but a comprehensive overview.
Come and review foundational principles for ethical practice and principles from the Texas Code of Conduct, and then learn how to apply these to ethical situations that arise in practice.
This training overviews Harm Reduction, the fundamental principles, and best practices. The trainer will discuss how to administer Narcan and how to use Narcan to reverse an opiate overdose.
